Before firing up my crystal ball to see what 2022 has in store, let’s review the potentially embarrassing predictions I made this time last year for 2021. Prediction 1: Remote working. I said people would…
The McKinsey Next in Personalization 2021 Report reveals that "companies who excel at demonstrating customer intimacy generate faster rates of revenue growth than their peers. And the closer organisations get…
RT @Ecommerceage1 : Cost, convenience, conscience: The three Cs impacting brand loyalty in the age of the digital shopper By Jamie Saucedo,…
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