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Head of Ecommerce

Lifestyle
Kingston upon Thames

Permanent, £75k - £90k

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Could you seamlessly deliver an inspired online experience which reflects the exceptional instore experience enjoyed by our client's customers?

Our client is a super successful specialist retailer in the sports and leisure sector. They are looking for an innovative Head of Ecommerce to shape and influence their future ecommerce proposition. Primarily delivering an ecommerce strategy which will reflect the incredible instore customer experience on the website in a seamless omni-channel fashion. This role will be focusing on delivering exceptional, disruptive and innovative customer experiences, as well as understanding what drives commercial performance:

Customer experience & UX: Own the overall digital experience, optimise conversion and drive AOV. Work closely with trading, marketing, design, content and customer services teams to continually improve the website
Data & analytics: Bury yourself in the numbers (Google Analytics, Data Studio, Looker, Tableau or PowerBI) to understand, monitor and drive business performance. 
Commercial / business acumen: Apply analytics, judgement and MVT to optimise key metrics and pull the relevant levers to improve them. Work closely with the trading team to execute key campaigns, product launches and improve availability.
Leadership: Lead and motivate an enthusiastic team; be hands on as required but maintain focus on overall strategy

The setup with this brand is very exciting and the opportunity to grow ecommerce sales is exceptional, there's also a great team of passionate people who are very much open to experimenting with ecommerce. So please send over your CV to find out more

 

Posted on 11th February 2022

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