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Head of Ecommerce Trading EMEA

Fashion & Beauty
London

Permanent, Up to £80k

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We are working with one of the world's most successful luxury fashion brands. The EMEA ecommerce team are based in London and although the brand is big, this business unit is relatively new so has a startup feel. It also means that however strategic the role of Head of Ecommerce EMEA might be, everyone is hands-on and as the business continues to scale, you'll be at the forefront.

The role works closely with digital & retail operations, digital content, digital marketing and corporate buying & planning teams in the European offices, as well as the digital commerce teams in the US and partners around the world.

Key responsibilities:

  • Develop robust, detailed revenue targets with clearly defined traffic and conversion KPIs 
  • Develop e-commerce merchandising strategies based on data-driven KPIs
  • Work closely with the stock planning, buying, merchandising and allocation teams
  • Take full responsibility for the management of customer experience
  • Continuously review and identify improvement opportunities across all aspects of the user journey and UX
  • Highly efficient and effective working relationships with external partners, driving revenue and profitability
  • Develop robust relationships with global teams, understanding their business models, marketing calendars, pricing structure, etc
  • Collaborate with the omnichannel planning team to ensure optimal stock levels and product options at all times for ecommerce websites and omnichannel, drop-ship, marketplaces
  • Develop a high-performing EMEA ecommerce team

Posted on 3rd March 2020

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