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Ecommerce Trading Manager

Home & Retail

Permanent, Up to £45k

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We're working with a major retailer, one that's experienced an incredible few years in terms of growth and presence with plenty more to come. In fact you'll be hard-pushed to think of a retail brand that has delivered better in terms of product range, value and a thoroughly joined-up, multichannel retail experience. A walk around their Head Office digital team feels less like a stroll around a retailer and more like a scale-up dotcom, which is essentially what they are.

As Ecommerce Trading Manager - you'll be responsible for:

  • Owning ecommerce sales performance for your categories across multiple channels (instore, click & collect, home delivery) and devices (mobile, desktop,...)
  • Driving best practice through analytics and for overall customer experience. Identifying opportunities and challenges, making recommendations and taking action to address key metrics (Conversion, AOV, Returns, etc).
  • Identifying barriers to conversion and championing improvement to formats and features, thinking innovatively and analytically.
  • Working closely with the Digital Marketing department (primarily PPC and SEO but also affiliate, email and social) to improve category performances across conversion, awareness and shared KPIs.
  • Developing cross-functional relationships with immediate e-commerce colleagues and extended teams (replenishment, stores, commercial, IT), working together to maximise achievements.
  • Manage and develop a direct report (Digital Trading Executive)

It's a fast-paced environment within a retailer that's firmly fixed on building the best ecommerce experience for their valued customers so there's plenty to keep you busy.

Location: East Midlands. Commutable from Nottingham - Leicester - Grantham - Loughborough - Tamworth - Coventry - Derby

Posted on 15th December 2020

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