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Digital Product Manager

Consumer Goods & Retail

Permanent, Up to £85k

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Our client is a £1Bn turnover multi-channel business in the homewares sector, currently in the middle of a large-scale digital transformation project to developing best in class customer journeys for their clients. As Digital Product Manager, you will sit at the intersection of Customer, Commercial and Development teams.


  • Manage associated user experience of the system (or current initiative) from definition to implementation and optimisation
  • Determine the detail of what needs to be delivered, as well as the prioritisation of those elements. Manage backlogs (Agile)
  • Represent Product within the Group Digital team, help write succinct user stories with clear acceptance criteria, ensuring that they meet the objectives of the business owner
  • Identify opportunities to use and develop shared technologies and products
  • Develop business cases for initiatives and be aware of other business cases and projects
  • Define measurement strategies for launch, KPIs and testing activities with input from the Data & Analytics team
  • Implement a process of testing and learning to ensure development and implementation of products that add value to customers and business
  • Excite and motivate the Group Digital team by sharing the value of the business objectives they are working to deliver 


  • Proven experience in ecommerce digital product development ideally in a transactional multi-channel environment (retail, travel, or financial services)
  • A thorough understanding of customer need assessment frameworks/behaviours
  • Ability to lead workshops to motivate teams involved in bringing new product concepts to life
  • Experience in leading and guiding direct and/or matrixed cross functional Scrum teams
  • Strong expertise in delivering value from Agile methodologies 
  • Experience in analysing and mapping system data flows to physical process flows 
  • Experience in writing clear and succinct user stories with acceptance criteria that have led to successful delivery 
  • Re-platforming experience an advantage

Location: East London/Essex. Hybrid working model


Posted on 25th October 2022

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