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CRM Campaign Manager

Retail and Fashion
London

Permanent, Up to £50k

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We are working with an independent British premium fashion brand that has gathered a global following by focussing on classic design and outstanding luxury quality at the right price point, a true British success story.

As the CRM Campaign Manager, you will be joining a high-performance digital marketing team that continues to enjoy incredible success. It’s a great place to work with a culture that nurtures talent, is focussed and professional but also a lot of fun.

You will be responsible for the brand's CRM programme and the planning and execution of all digital marketing content (not just email), as well as wider digital campaigns:

  • Key elements of the role are a strong knowledge of digital CRM Management and marketing campaign calendar management.
  • This is a senior role focussed on whole automation programs, an understanding of retail customer databases/journey is fundamental, as is any experience working with Customer Data Platforms.
  • From a campaign perspective, you'll need experience pushing data and creative out into campaigns, briefing design and agencies for weekly multi-channel campaigns (always maintaining brand and commercial values).
  • Experience of presenting results with weekly trade reporting of KPIs.
  • Direct mail experience would also be a plus.

If you have experience in CRM and would like to apply for the role, we’d love to receive your CV.

***Please note this is  a 12 month FTC (maternity cover). Hybrid/remote working available.

Posted on 16th August 2021

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