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Head of CRM and Customer Engagement

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Head of CRM and Customer Engagement

Home & Retail
Reading

Permanent, £55k - £70k

An exciting opportunity to join the team as a Head of CRM and Customer Engagement for a well-established, B2C pureplay gardening retailer has arisen. Adopting a customer first CRM approach, you will effectively tend, feed and cultivate the customer relationship, ensuring customers are so well understood and delighted that they return time and time again, telling others about their experience too. Key responsibilities include: Set out the CRM/retention strategy and support with relevant marketing campaigns (email, soci…

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